Troy Lighting Florian Chandelier Black Iron 40W X 40L X 22H Chandelier

Policy For Troy Lighting Florian Chandelier Black Iron 40W X 40L X 22H Chandelier (Troy Lighting)

Samples are sent through the United States Postal Service (USPS) and can take up to 10 business days for delivery. Shipping is free for samples. If you have not received your samples after 10 business days, please fill out our missing sample form on our website. If you don't see a sample button on the product page, then it is not available. Samples are final sale and non-refundable.

Shipping For Troy Lighting Florian Chandelier Black Iron 40W X 40L X 22H Chandelier (Troy Lighting)

FREE SHIPPING POLICY

Free shipping promotion applies to all orders of $125 and more within the contiguous United States and excludes international orders and expedited orders. Free shipping does not apply to oversized products including heavy or large rugs and furniture. Free shipping is not applicable for members of the DecoratorsBest Trade Program.

IS EXPEDITED SHIPPING AVAILABLE?

DecoratorsBest offers overnight and 2nd day shipping options that are listed at checkout. Please note that Cole & Son products cannot be expedited.

If you would like expedited shipping options for more than one brand, please call us at 212-722-6449 or email orders@decoratorsbest.com.

HOW ARE PRODUCTS SHIPPED?

All non-sample orders are shipped via FedEx or UPS.

International For Troy Lighting Florian Chandelier Black Iron 40W X 40L X 22H Chandelier (Troy Lighting)

At this time International Shipping is not available.

Returns For Troy Lighting Florian Chandelier Black Iron 40W X 40L X 22H Chandelier (Troy Lighting)

Troy Lighting Defective I Damage/ Return Policy

• We will provide a 2% allowance. No defective or damaged returns will be accepted.
• Replacement parts will be provided at no charge and only if available.
• Customer remorse returns will incur a 25% restock charge plus return freight.
1. Returns must be requested within 10 days of the original shipment date.
2. All merchandise must be returned in original packaging. If merchandise is found altered or used, we will contact distributor and advise of our findings. We will, at that time, request authorization to return to the distributor, and credit will not be issued. Freight will be at the distributor's expense. If after 48 hours we have no response, we will destroy said merchandise and send notification to our distributor that the merchandise was destroyed, and credit will not be issued.

To begin the return process send an email to returns@decoratorsbest.com

RETURNS FOR DAMAGED PRODUCT(S)

If your product arrives to you damaged, please email a picture of the damaged area and your order information to returns@decoratorsbest.com. You will receive a replacement product if available.

DECORATORSBEST RETURN POLICY

All returns must be uncut. Wallpaper returns must be uncut and in the original wrapping. All return requests must be made within 30 days of receipt of your order.

All sale items are Limited Stock and final sale unless damaged. There are no returns, samples or CFAs.