Help & FAQs

A-Street Prints returns are subject to a 25% restocking fee

Aldeco products are final sale and are not returnable unless defective or damaged during shipping

Andrew Martin returns are subject to a 25% restocking fee

Ann Gish returns are 14 days in original packaging and unused. We do not pay return freight. No returns on cut fabric.

Anna French returns are 25% restocking fee

Antonina Vella only accepts returns of a 2-roll minimum and charges a 30% restocking fee

Ashford House only accepts returns of a 2-roll minimum and charges a 30% restocking fee

Aviva Stanoff only accepts returns of a 2-roll minimum and charges a 30% restocking fee

Baker Lifestyle returns are subject to a 25% restocking fee

Bashian products are 25% Restocking fee within 10 days of receipt of the order

Borastapeter returns are subject to a 25% restocking fee within 30 days of purchase

Boris Kroll products are final sale and are not returnable unless defective or damaged during

Brewster Home Fashions returns are subject to a 25% restocking fee

Brink & Campman does not accept any returns unless the merchandise is damaged

Brunschwig & Fils returns are subject to a 25% restocking fee and only accepts a minimum of 5 yards for fabric or 5 rolls for wallpaper

Candice Olson only accepts returns of a 2-roll minimum and charges a 30% restocking fee

Carey Lind Designs only accepts returns of a 2-roll minimum and charges a 30% restocking fee

CFC products are final sale

Christian Fischbacher products are final sale and are not returnable unless defective or damaged during

Clarke & Clarke returns are subject to a 25% restocking fee

Cole & Son returns are subject to a 25% restocking fee and only accepts a minimum of 5 yards for fabric or 5 rolls for wallpaper

Coraggio returns are 25% restocking fee

Corbett Lighting Defective I Damage/ Return Policy

• We will provide a 2% allowance. No defective or damaged returns will be accepted.
• Replacement parts will be provided at no charge and only if available.
• Customer remorse returns will incur a 25% restock charge plus return freight.
1. Returns must be requested within 10 days of the original shipment date.
2. All merchandise must be returned in original packaging. If merchandise is found altered or used, we will contact distributor and advise of our findings. We will, at that time, request authorization to return to the distributor, and credit will not be issued. Freight will be at the distributor's expense. If after 48 hours we have no response, we will destroy said merchandise and send notification to our distributor that the merchandise was destroyed, and credit will not be issued.

Couture returns are 25% Restocking fee plus return shipping. Couture Lamps will not accept any return for any item that is not in its original packaging

D.V. Kap Home products are made-to-order and are nonreturnable. If a product has a quality defect, all claims must be made within 10 days of receiving your order

Dana Gibson products are final sale and are not returnable unless defective or damaged during

Donghia returns are subject to a 25% restocking fee

Elaine Smith returns are 25% Restocking fee plus return shipping

Elana Gabrielle returns are subject to a 25% restocking fee

Erin & Ben Co. only accepts returns of a 2-roll minimum and charges a 30% restocking fee

Exquisite Rugs returns (except damaged merchandise) with the manufacturer’s approval will be subject to a 25% restocking fee. Return shipping is the responsibility of the customer. All restocking fees are deducted from the overall refund after the return is confirmed and received by the manufacturer. All return requests must be made within 30 days of receipt of your order. Only unused products will be accepted for return

Florence Broadhurst returns are subject to a 30% restocking fee

Furniture Classics returns must be returned within 10 days of delivery. There will be a 25% restocking fee. Custom cushions and upholstery are not returnable

G P & J Baker returns are subject to a 25% restocking fee

Galerie returns are subject to a 25% restocking fee. plus return shipping

Gaston Y Daniela returns are subject to a 25% restocking fee

Grey Watkins products are final sale and are not returnable unless defective or damaged during

Harlequin products are final sale and not returnable unless defective or damaged during shipping

Harrison Howard returns are subject to a 25% restocking fee

Hinson products are final sale and are not returnable unless defective or damaged during shipping

Hubbardton Forge orders may be cancelled without penalty up until the item has entered manufacturing production. If the item has entered manufacturing production, a cancellation will be subject to a 30% restocking fee. Any returns must be pre-approved by Customer Service and will be subject to a 30% restocking fee. All returns must be received in like-new, uninstalled condition. Please refer to our full Returns policy for additional details.

Hudson Valley Lighting Defective I Damage/ Return Policy

• We will provide a 2% allowance. No defective or damaged returns will be accepted.
• Replacement parts will be provided at no charge and only if available.
• Customer remorse returns will incur a 25% restock charge plus return freight.
1. Returns must be requested within 10 days of the original shipment date.
2. All merchandise must be returned in original packaging. If merchandise is found altered or used, we will contact distributor and advise of our findings. We will, at that time, request authorization to return to the distributor, and credit will not be issued. Freight will be at the distributor's expense. If after 48 hours we have no response, we will destroy said merchandise and send notification to our distributor that the merchandise was destroyed, and credit will not be issued.

Jaipur Living return policy has a 25% Restocking fee plus return shipping within 30 days

Jamie Young returns are 25% restocking fee plus return shipping

JF Fabrics returns are subject to a 25% restocking fee

Kasmir returns are subject to a 25% restocking fee and the brand only accepts a minimum of 6 yards or more

Kravet returns are subject to a 25% restocking fee

Kravet Decor returns are subject to a 25% restocking fee. Kravet Décor is final sale

Lee Jofa returns are subject to a 25% restocking fee

LH Home products are 25% restocking fee. The return must be submitted within 10 days of the delivery of the order

Lizzo returns are subject to a 25% restocking fee

Madcap Cottage Décor products are final sale and are not returnable unless defective or damaged during shipping

Magnolia Home returns are subject to a 30% restocking fee

Marimekko returns are subject to a 25% restocking fee

DB by DecoratorsBest Pillow products are not returnable

Maxwell returns are subject to a 25% restocking fee plus the cost of return shipping and only accepts returns of a minimum of 6 yards of fabric. Velvet and special-order fabric cannot be returned

MindTheGap returns are subject to a 25% restocking fee up to 14 days after your order is received

Mirror Home return must be started within 3 days of receiving the order. There will be a 25% restocking fee unless damaged

Missoni only accepts returns of a 2-roll minimum and charges a 30% restocking fee

Mitzi Defective I Damage/ Return Policy

• We will provide a 2% allowance. No defective or damaged returns will be accepted.
• Replacement parts will be provided at no charge and only if available.
• Customer remorse returns will incur a 25% restock charge plus return freight.
1. Returns must be requested within 10 days of the original shipment date.
2. All merchandise must be returned in original packaging. If merchandise is found altered or used, we will contact distributor and advise of our findings. We will, at that time, request authorization to return to the distributor, and credit will not be issued. Freight will be at the distributor's expense. If after 48 hours we have no response, we will destroy said merchandise and send notification to our distributor that the merchandise was destroyed, and credit will not be issued.

Morris & Co products are final sale and not returnable unless defective damaged during shipping

Mulberry returns are subject to a 25% restocking fee

Napa doesn't accept returns unless damaged or defective

NOIR sales are final unless damaged or defective. If damaged or defective, the product must be returned within 30 days in its original packaging. A Restocking fee will be applied to cancelled orders that are ready to ship at the warehouse

Old World Weavers products are final sale and are not returnable unless defective or damaged during shipping

Olivia & Quinn returns are subject to a 25% restocking fee

Papermint products are 25% restocking fee

Patina Vie only accepts returns of a 2-roll minimum and charges a 30% restocking fee

Peninsula Home does not accept returns on furniture and upholstery items

Phillips Collection accepts returns within a 30 day period from receipt of the product with a 25% restocking fee and return shipping paid by the customer. Damages must be reported within 3 days of receipt of the merchandise and a photo of the problem

Pindler accepts returns of a minimum of 5 yards of multipurpose fabric or 10 yards of drapery fabric. Returns are subject to a 25% restocking fee

Pom Pom returns are subject to a 25% restocking fee

Powered By People has no returns unless the item is damaged. All problems must be reported within 10 days

DB by DecoratorsBest Fabric returns are subject to a 25% restocking fee accepts and accepts returns of a minimum of 3 yards

Rifle Paper Co. returns are subject to a 30% restocking fee

Ronald Redding Designs only accepts returns of a 2-roll minimum and charges a 30% restocking fee

RoomMates returns are subject to a 30% restocking fee

Sandberg products are final sale and are not returnable unless defective or damaged during shipping

Sanderson products are final sale and are not returnable unless defective or damaged during shipping

Sarreid products are 25% restocking fee within 5 days of receipt of the order

Scalamandre returns are 5 roll minimum for wallpapers and no returns for fabric unless damaged

Scalamandre Maison products are final sale and are not returnable unless defective or damaged during shipping

Schumacher returns are subject to a 25% restocking fee within 30 days of purchase

Scion products are final sale and are not returnable unless defective or damaged during shipping

Seabrook returns are subject to a 25% restocking fee

Stout return are subject to a 20% restocking fee with a minimum restocking fee is $25

Surface Style returns are subject to a 25% restocking fee

Surya returns are subject to a 25% restocking fee up to 30 days from delivery of the product. Return shipping is the responsibility of the customer

DB by DecoratorsBest Wallpaper returns of unopened rolls can be returned within 30 days of receipt. Customer pays for return shipping, with a 25% restocking fee

Thibaut returns are 25% restocking fee

Threads returns are subject to a 25% restocking fee

Tommy Bahama returns are subject to a 25% restocking fee

TOV products are 25% restocking fee. The return must be submitted within 10 days of the delivery of the order

Troy Lighting Defective I Damage/ Return Policy

• We will provide a 2% allowance. No defective or damaged returns will be accepted.
• Replacement parts will be provided at no charge and only if available.
• Customer remorse returns will incur a 25% restock charge plus return freight.
1. Returns must be requested within 10 days of the original shipment date.
2. All merchandise must be returned in original packaging. If merchandise is found altered or used, we will contact distributor and advise of our findings. We will, at that time, request authorization to return to the distributor, and credit will not be issued. Freight will be at the distributor's expense. If after 48 hours we have no response, we will destroy said merchandise and send notification to our distributor that the merchandise was destroyed, and credit will not be issued.

Veer Decor products are 25% restocking fee

Waverly only accepts returns of a 2-roll minimum and charges a 30% restocking fee

Williamsburg products are final sale and are not returnable unless defective or damaged during shipping

Winfield Thybony returns are subject to a 25% restocking fee and only accepts a minimum of 2 yards for fabric or 2 rolls for wallpaper

Worlds Away requires to submit a return request within three days of receipt. For all returns, it is your responsibility to return the item back to us in its original packaging. Once received in perfect condition, your account will be credited for the item minus original freight and a 25% re-stocking fee. It is advised that you insure the item when shipping back to Worlds Away so that if it is damaged upon arrival, you can file a claim with your shipper. Items delivered and accepted/signed for during a white glove delivery are not returnable. Items must be inspected upon delivery and refused if there is any damage

York only accepts returns of a 2-roll minimum and charges a 30% restocking fee

York Designer Series only accepts returns of a 2-roll minimum and charges a 30% restocking fee

York Wallcoverings only accepts returns of a 2-roll minimum and charges a 30% restocking fee

Zodax returns are subject to a 25% restocking fee up to 7 days from delivery of the product. Return shipping is the responsibility of the customer

Zoffany products are final sale and not returnable unless defective or damaged during shipping

ZUO returns are 30% restocking fee within 10 days of delivery